Straight answers before we start.

No. Siding, painted wood, soffits, and stucco get soft washed, which means a cleaning solution does the work at low pressure and then everything is rinsed. High pressure on a wall drives water behind the siding and can force it into places it should never be. High pressure belongs on concrete and sound masonry.

Applying a cleaning solution at low pressure, giving it time to break down algae and mildew, then rinsing it off. The chemistry removes the growth. The water just carries it away. It is the correct method for anything that can be damaged by force.

Pressure washing uses force and is right for concrete, brick, and other hard surfaces. Soft washing uses a solution at low pressure and is right for siding, wood, and delicate materials. Most properties need both. Picking the wrong one either does not clean or does damage.

Yes, if it is done badly. Too much pressure held too close will etch the surface, leave wand marks, and expose aggregate. Those marks are permanent. Even coverage from a surface cleaner at a sensible pressure is what keeps that from happening.

Beds and plants along the work area get wet down before we start and rinsed again when we finish, which is the part that actually protects them. Point out anything delicate when we walk the property and we will plan around it.

Yes, when the mortar is sound. Older brick with soft or failing joints gets cleaned chemically at low pressure instead, because pressure will wash the mortar out. We check the joints before deciding.

No, and anybody who promises that has not looked at your driveway. Dirt, algae, mildew, and surface buildup come off well. Deep oil, old rust, red clay that has soaked into porous concrete, and discoloration that came from the original pour are conditions of the slab rather than something sitting on it. We tell you which one you have before we quote it.

Sometimes, and it depends entirely on how long it has been there. Recent oil that has not fully soaked in usually responds to a degreaser. Oil that has been in porous concrete for years has stained the material itself and normally lightens rather than disappears.

Often, at least partly. Clay sitting on the surface comes off. Clay that has worked into the pores of older or unsealed concrete can leave a permanent tint. On heavy staining, ask about testing a small area first so you can see the realistic result before committing to the whole slab.

It depends on shade, tree cover, and how much sun that side of the house gets, more than on the calendar. The practical answer: when the north side is going green again, it is time.

No, as long as we can reach the areas being cleaned and there is a working outdoor spigot. Tell us how you want to be updated and we will do it that way.

We use your outdoor spigot, so we need one that works and is accessible. If your property does not have one, let us know when you request an estimate and we will talk through options.

It depends on the size of the property, the condition of the surfaces, and how much edge work is involved. You will get an estimate of the time along with the price, so you can plan your day around it.

Auburn, Opelika, and the surrounding Lee County communities including Smiths Station, Salem, Beauregard, and Loachapoka. If you are just outside that, ask.

Yes. East Alabama Surface Clean, LLC carries general liability insurance and a certificate is available on request. For commercial contracts we can add additional insured endorsements where your agreement requires them.

Yes. Storefronts, sidewalks, dumpster pads, parking lots, HOA common areas, and fleet washing. Certificates of insurance are available on request, and scheduling gets worked out around your operating hours.

Send the estimate form with a few photos of what needs cleaning, or call or text (334) 246-1361. Most jobs can be priced from good photos and a description. If a property needs a quick look in person for an accurate number, we will set that up.